1. Introduction
Welcome to Digital With Nabin ("we", "our", "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app and services.
By using our app, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
2. Information We Collect
Personal Information
- Full name
- Email address
- Phone number (WhatsApp)
- Address (optional)
- Profile photo (if signed in with Google)
Payment Information
- Payment screenshots (for verification)
- Transaction amount and course details
- We do not store bank/card details
Usage Data
- Device type and browser information
- App usage patterns (for improvement)
- Firebase Cloud Messaging (FCM) token
3. How We Use Your Information
- To create and manage your account
- To verify course enrollment and payments
- To provide access to purchased PDFs and courses
- To send important notifications and updates
- To respond to your support requests and chats
- To issue certificates upon completion
- To improve our services and user experience
4. Data Security
We use industry-standard security measures to protect your data:
- Firebase Authentication — secure sign-in
- Firestore Database — encrypted storage
- HTTPS encryption — secure transmission
- Access control — admin-only access to data
- Password protection — never stored in plain text
However, no Internet transmission is 100% secure. We cannot guarantee absolute security.
5. Data Sharing
We do not sell, trade, or rent your personal information. We may share data only with:
- Firebase (Google) — authentication and database
- Payment verification — manual admin verification
- Legal authorities — if required by Nepali law
6. Your Rights
- Access — request a copy of your data
- Correction — update incorrect information
- Deletion — request account deletion
- Opt-out — disable notifications
- Complaint — contact us with concerns
7. Children's Privacy
Our services are not intended for children under 13 years. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with personal data, please contact us for immediate removal.
8. Cookies & Local Storage
We use browser local storage to:
- Keep you logged in between sessions
- Remember your preferences
- Store temporary app data
You can clear this data anytime from browser settings.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our app after changes means you accept the new policy.
10. Contact Us
For any privacy-related questions: